Privacy Policy

Effective Date: May 22, 2026  |  Last Updated: May 22, 2026

1. Introduction and Overview

Welcome to Dewey's Pizza. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy has been prepared to help you understand exactly what data we collect, why we collect it, how we use it, and what rights you have regarding your personal information.

Dewey's Pizza operates the website pizzadeweys-eat.digital (the "Website") and provides food ordering, delivery, and related services (collectively, the "Services"). As a business operating in the United States, we are subject to applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant federal and state regulations governing the collection and use of personal data.

By accessing our Website, placing an order, creating an account, or otherwise interacting with our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our Website and Services immediately.

This Privacy Policy applies to all users of our Website, including customers, visitors, and anyone who contacts us directly by phone, email, or other means. It governs information collected both online and offline in connection with our food services.

2. Contact Information and Data Controller

The entity responsible for your personal data (the "Data Controller") is:

For any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us directly at [email protected]. We are dedicated to responding to all privacy-related inquiries promptly and thoroughly.

3. Information We Collect

We collect various types of information in connection with your use of our Website and Services. The categories of data we collect are described in detail below.

3.1 Personal Identification Information

When you register an account, place an order, or contact us, we may collect personal identification information, including:

• Full name — to identify you and personalize your experience
• Email address — to send order confirmations, receipts, and communications
• Phone number — for order updates, delivery coordination, and customer support
• Delivery address — including street address, city, state, and ZIP code, to fulfill your food orders
• Billing information — including payment card details (processed securely through third-party payment processors; we do not store full card numbers)
• Account credentials — such as username and encrypted password if you create an account with us
• Date of birth — where applicable for age verification purposes

3.2 Order and Transaction Information

When you place a food order through our Website, we collect details about your transactions, including:

• Items ordered, quantities, and customizations
• Order history and purchase frequency
• Special dietary instructions or preferences you provide
• Payment amounts, methods, and transaction identifiers
• Promotional codes or loyalty program information used
• Delivery instructions and preferences

3.3 Usage Data and Technical Information

When you browse our Website, we automatically collect certain technical and usage data through cookies, log files, and similar technologies, including:

• IP address — to determine approximate geographic location and for security monitoring
• Browser type and version — to optimize how our Website displays for you
• Operating system — to understand the technical environment of our users
• Pages visited and time spent — to understand how users navigate our Website
• Referring URLs — to understand which sources direct visitors to our Website
• Links clicked and interactions — to improve Website functionality and content
• Search queries made on our Website — to improve our menu search features
• Timestamps of access — for security and analytics purposes

3.4 Device Information

We may collect information about the device you use to access our Website, including:

• Device type (desktop, mobile, tablet)
• Device identifiers and hardware model
• Mobile network information
• Screen resolution and display settings
• Language settings on your device or browser

3.5 Location Data

With your permission, we may collect precise or approximate location information from your device to facilitate food delivery services, estimate delivery times, and show you relevant menu availability. You may disable location sharing through your device settings at any time.

3.6 Communications Data

If you contact us by email, phone, or through any contact form on our Website, we may retain records of those communications, including:

• Content of emails and messages sent to us
• Records of phone calls (where permitted by law)
• Customer support tickets and correspondence
• Survey responses and feedback you voluntarily provide

3.7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about the specific cookies we use, please refer to our Cookie Policy, which is incorporated by reference into this Privacy Policy. A summary of our cookie use is provided in Section 10 of this policy.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and deliveries
• Creating and managing your customer account
• Processing payments and sending receipts and invoices
• Coordinating with delivery personnel to ensure accurate and timely delivery
• Communicating with you about your orders, including confirmations, updates, and delays
• Responding to your customer service inquiries and resolving complaints
• Managing loyalty programs, promotional offers, and special discounts

4.2 Website Operation and Improvement

• Maintaining, operating, and improving our Website and digital services
• Analyzing usage patterns to enhance Website functionality and user experience
• Troubleshooting technical issues and ensuring Website security
• Conducting testing and development of new features and services
• Personalizing your experience, such as remembering your preferences and past orders

4.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers (with your consent where required)
• Informing you about new menu items, seasonal specials, and events
• Conducting surveys to gather feedback and improve our services
• Serving personalized advertisements based on your interactions with our Website
• Retargeting campaigns through third-party advertising networks

You have the right to opt out of marketing communications at any time. See Section 11 for information on how to exercise your rights.

4.4 Legal and Safety Purposes

• Complying with applicable laws, regulations, and legal obligations
• Detecting, investigating, and preventing fraudulent transactions or unauthorized access
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public
• Responding to lawful requests from government authorities or law enforcement

4.5 Analytics and Business Intelligence

• Analyzing customer behavior and preferences to improve our menu and services
• Generating aggregate, anonymized reports on Website performance
• Understanding demographic trends to better serve our customer base
• Measuring the effectiveness of marketing campaigns and promotions

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own marketing purposes. However, we do share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering our Services. These providers only receive the information necessary to perform their specific functions and are contractually required to protect your data. Categories of service providers include:

• Payment processors — to securely process credit card and other payment transactions
• Delivery and logistics partners — to fulfill food delivery orders
• Cloud hosting and technology providers — to host and maintain our Website and systems
• Email and communication platforms — to send transactional and marketing emails
• Analytics providers — such as Google Analytics, to help us understand Website usage
• Customer support platforms — to manage and track customer inquiries
• Marketing and advertising networks — to deliver targeted advertisements

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other parties when we are legally required to do so, including:

• In response to a valid subpoena, court order, or other legal process
• To comply with applicable federal or state law, including regulations enforced by the Federal Trade Commission
• To investigate potential violations of our Terms of Service
• To protect against fraud, security threats, or illegal activity
• In emergency situations involving risk to the safety of individuals

5.3 Business Transfers

If Dewey's Pizza undergoes a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and any material changes to this Privacy Policy.

5.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably identify you with third parties for research, marketing, analytics, and other business purposes. This data does not constitute personal information and is not subject to the restrictions described in this Privacy Policy.

5.5 With Your Consent

We may share your personal information with third parties not listed above when we have obtained your explicit consent to do so.

6. Data Security

Dewey's Pizza takes the security of your personal information seriously. We implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

6.1 Technical Safeguards

• SSL/TLS encryption — all data transmitted between your browser and our Website is encrypted using industry-standard Secure Socket Layer (SSL) technology
• Secure payment processing — payment information is processed through PCI-DSS compliant payment processors; we do not store complete payment card numbers on our servers
• Password hashing — account passwords are stored using strong cryptographic hashing algorithms
• Firewalls and intrusion detection — our systems are protected by firewalls and monitored for unauthorized access attempts
• Regular security updates — we maintain up-to-date software and security patches across all systems

6.2 Administrative Safeguards

• Access to personal data is restricted to employees and contractors who have a legitimate need to access it
• Staff members with access to personal data receive privacy and security training
• We conduct periodic reviews of our privacy and security practices
• Third-party service providers are vetted for their security practices before engagement

6.3 Limitations

While we employ commercially reasonable security measures, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that affects your rights or interests, we will notify you as required by applicable law, including applicable state data breach notification laws.

7. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention procedures. You may request deletion of your data at any time, subject to our legal obligations to retain certain records.

8. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We are committed to honoring all applicable rights under federal and state law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

8.1 Rights Available to All Users

• Right to Know / Access: You have the right to request information about the personal data we hold about you, including the categories of data, purposes of processing, and third parties with whom we share your data.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as where retention is required by law or necessary for security purposes).
• Right to Data Portability: Where technically feasible, you have the right to request a copy of your personal data in a structured, machine-readable format.
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the CCPA/CPRA:

• Right to Know (Detailed): The right to know the specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: The right to request deletion of personal information we collected from you (with certain exceptions).
• Right to Opt Out of Sale or Sharing: The right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. We do not sell personal information for monetary consideration, but we may share data with advertising partners, which may constitute "sharing" under CPRA.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use and disclosure of your sensitive personal information to what is necessary for providing our services.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights.

8.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using any of the following methods:

• Email: [email protected]
• Website: pizzadeweys-eat.digital

When submitting a request, please provide enough information to allow us to verify your identity. We may ask you to confirm your name, email address, or other identifying information before processing your request. We will respond to all verified requests within the timeframes required by applicable law — generally within 45 days, with a possible extension of an additional 45 days where reasonably necessary.

You may also designate an authorized agent to submit requests on your behalf, provided they present written proof of authorization and we can verify the agent's identity.

9. Children's Privacy

Dewey's Pizza does not knowingly collect, use, or disclose personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from minors under the age of 18 without verified parental consent.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete any personal information that may have been collected from a minor without appropriate consent.

We strongly encourage parents and guardians to monitor their children's online activities and to help enforce this policy by instructing their children never to provide personal information through our Website without parental supervision and consent.

10. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze Website traffic, personalize content, and support our marketing efforts. A cookie is a small text file that is placed on your device when you visit a website.

10.1 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the Website to function properly, including maintaining your session, shopping cart, and login status. Without these cookies, some features of our Website may not work.
• Analytics Cookies: We use analytics cookies (such as Google Analytics) to understand how visitors use our Website, which pages are most popular, and how to improve our content and performance.
• Functionality Cookies: These cookies remember your preferences (such as saved addresses or language settings) to provide a personalized experience.
• Marketing and Advertising Cookies: These cookies track your browsing activity to serve you relevant advertisements on our Website and third-party platforms.

10.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Website. You may also opt out of certain advertising cookies by visiting the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out page.

For more detailed information about the specific cookies we use and how to manage them, please refer to our full Cookie Policy available on our Website.

11. Opting Out of Marketing Communications

You have the right to opt out of receiving marketing emails and promotional communications from Dewey's Pizza at any time. You may do so by:

• Clicking the "Unsubscribe" link found at the bottom of any marketing email we send you
• Contacting us directly at [email protected] with the subject line "Unsubscribe"
• Updating your communication preferences in your account settings on our Website

Please note that even if you opt out of marketing communications, we will continue to send you transactional and operational communications related to your orders, account activity, and important service updates, as these communications are necessary for the performance of our contract with you.

12. International Data Transfers

Dewey's Pizza is based in the United States and primarily processes personal data within the United States. However, some of our third-party service providers may operate in other countries, which means your personal information may be transferred to, stored, or processed outside of the United States.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, including:

• Using service providers located in countries with adequate data protection standards
• Implementing contractual clauses with third-party service providers that require them to protect personal data to standards consistent with applicable U.S. privacy law
• Ensuring that any third-party processors are required to handle data only in accordance with our instructions and this Privacy Policy

By using our Website and Services, you acknowledge and consent to the transfer of your personal information to the United States and potentially to other countries as described in this section.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not operated or controlled by Dewey's Pizza. These may include social media platforms, payment gateways, or delivery tracking services. This Privacy Policy applies only to our Website and Services and does not govern the data practices of third parties.

We encourage you to review the privacy policies of any third-party websites or services you access through links on our Website. We are not responsible for the privacy practices, content, or security of third-party websites and disclaim any liability for how those third parties handle your information.

14. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Due to the lack of a uniform standard for interpreting DNT signals, our Website does not currently respond to browser-based DNT signals. However, you can manage your cookie preferences and opt out of advertising tracking as described in Section 10 of this policy.

15. How to File a Complaint

If you believe your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve the matter.

To file a privacy complaint with Dewey's Pizza, please contact us at:

• Email: [email protected]
• Subject Line: Privacy Complaint

We will acknowledge your complaint within 5 business days and aim to resolve all privacy complaints within 30 days of receipt.

15.1 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response, or if you believe we are processing your personal data in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including rules related to online privacy. You may file a complaint at www.ftc.gov/complaint or call 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): California residents may file complaints related to CCPA/CPRA violations with the California Privacy Protection Agency at cppa.ca.gov.
• State Attorney General: Residents of other states may have the right to file complaints with their state Attorney General regarding violations of applicable state privacy laws.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our Website informing you of the changes
• Where required by law, provide more prominent notice or seek your renewed consent

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website and Services after any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, please discontinue use of our Services and contact us to request deletion of your data.

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dewey's Pizza operates. We comply with the Federal Trade Commission Act with respect to unfair or deceptive practices, the CAN-SPAM Act with respect to email marketing, the Children's Online Privacy Protection Act (COPPA) with respect to children's privacy, and all applicable state privacy laws including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

18. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your rights regarding your personal information, please do not hesitate to contact us:

This Privacy Policy was last updated on May 22, 2026. © 2026 Dewey's Pizza. All rights reserved.